Friday, 25 August 2017

Business Analysis-Chapter 6: Change Control Process

Change Control Process

Chapter 6: Change Control Process

Change Control is a formal process used to ensure that changes to a product or system are introduced in a controlled and coordinated manner. The goals of a change control process is to minimize disruption to services, reduction in back-out activities, and cost-effective utilization of resources involved in implementing change.

Change control is sometimes also referred to as Change Management Process.

Change Control process Consist of following steps:

Fig 6.1 - Change Control Process

1.Record

In this step we record what need to be changed.

2. Classify/Categorize

Categorize the change based on the importance, impact, complexity etc.

3. Assess

Perform risk analysis by answering the set of questions related to risk.

4. Approve

After accessing the risk it is generally approved by approving authority such as head of change control team and/or concerned business head.

5. Plan

Once the change is assigned to specific team, they need to create a change plan in detail. Also need to prepare a roll back plan in case change need to be backed out.

6. Build

Once plan is agreed and approved, development team will build the solution.

7. Test

Once development is completed, solution will be tested by testing team.

8. Implement

Implementation will be done of agreed and approved date and time.

9. Gain Acceptance

Once the change is implemented correctly, solution acceptance will be obtained from stakeholders/customers/clients.

10. Close

Once solution is accepted change requested will be closed.